San Laksa Steamboat
Easily share iformation on reservations with your team, wherever you are.
To be very honest, we were reasonably satisfied with the traditional pen-and-paper method of taking reservations.
However, TORETA’s sales people were very convincing, and had genuine passion for the product. After listening to what they had to say, the benefits of using TORETA sounded amazing, so I decided to give it a shot.
As our restaurant is in a two-storey building, it’s so much more convenient to share reservation information remotely with iPads. If we were still using the old pen-and-paper reservation system, it would be a whole lot more difficult to pass information across from one floor to the other.
It was very easy to learn how to use. With handwritten reservations, legibility can be an issue sometimes, so recording these details digitally is definitely a step in the right direction.
In the previous restaurant I worked at, they were using the usual pen-and-paper reservation system. There was an incident once where several pages of the reservation book were misplaced.
Thankfully the missing pages were only for a few weekdays, when we usually have fewer customers, so even with some inconvenience, we were able to manage the situation in the end. However, I was quite affected by the whole event, and the thought of potentially losing weekend pages or even the whole reservation book terrified me.
That’s why I’m really thankful that TORETA allows us to store the information in the cloud, so we don’t ever have to worry about similar incidents occurring.